Need a hand?
We're a small team — bug reports and feedback come straight to the people who built the app. Most replies go out within 24 hours on weekdays.
Email us directly
Include your device, OS version, and a short description of what's happening. Screenshots help a lot.
[email protected] →Common questions
›How do I cancel my subscription?
On iOS: Settings → Apple ID → Subscriptions → OK or NOK → Cancel. On Android: Google Play Store → Menu → Subscriptions → OK or NOK → Cancel. Cancellation takes effect at the end of the current billing period.
›How do I delete my account?
Open the app → Profile → Settings → Danger Zone → Delete Account. The two-step confirmation prevents accidents. Deletion is permanent — your profile, game history, and avatar are removed from our servers.
›I purchased Premium but features are still locked.
Tap Profile → Restore Purchases. If it still shows as locked after a minute, sign out and sign back in. Still stuck? Email us your purchase receipt at [email protected] and we'll fix it manually.
›I lost connection during a multiplayer round.
Re-open the app and tap the room code in your recent rooms list. The game state is held server-side; you'll rejoin where you left off as long as the host hasn't ended the room.
›Is my game data private?
Yes. Game rooms are private by 6-digit code (no public discovery), votes are hidden until the host reveals, and we never sell your data. Read the full Privacy Policy for details.
›Can I request a refund?
Refunds are handled by Apple (reportaproblem.apple.com) or Google (play.google.com/store/account/subscriptions). We can't process refunds directly, but we'll help you locate the request flow if you email us.